Transcripts & Session Records
Every completed session leaves an encrypted transcript. This page covers reviewing it, annotating it for quality review, and the limits of what can currently be exported.
Where Transcripts Live
| Location | What you get |
|---|---|
| The app, on the device that ran the session | Full transcript, review and annotation tools |
| The Provider Portal, under Sessions | Session record and metadata; transcript content subject to the encryption note below |
The Encryption Constraint
Transcripts are end-to-end encrypted. The key belongs to the device that created the session — not to MediMic's servers.
The portal can display transcript content only when that session key is available. Opening the same session from a different browser or a colleague's machine shows:
[Encrypted — key not available on this device]
This is the encryption working as designed, not a fault. It is also the reason MediMic staff cannot read your transcripts: the admin console exposes session metadata only, never content. See Security Overview.
Practical consequence: the device that ran a session is the reliable place to review its transcript in full. Plan device retirement accordingly — see Erase app data in App Settings, which permanently removes local transcripts.
Reviewing a Transcript in the App
Open Sessions and tap any completed session.
The record shows the session name, status, duration, and the full turn-by-turn conversation.
Replaying Audio
Tap any turn to hear it spoken again — either the original speech or the translated version. Useful when checking a term you are unsure was interpreted correctly.
Bilingual View
Toggles between showing translations only and showing both the original and the translation for every turn. Turn it on when reviewing for accuracy rather than just re-reading the gist.
You can set this as the default for all sessions in App Settings.
Quality Review
MediMic is a translation tool used in clinical conversations, so its output deserves the same review posture as any other clinical instrument.
Filtering
The Filter control narrows a transcript to what needs attention:
| Filter | Shows |
|---|---|
| Speaker | Only the provider's or only the patient's turns |
| Flagged turns only | Turns marked for review |
| Low confidence entries | Turns the recogniser was unsure it heard correctly |
Flagged turns carry an amber LOW CONF badge, both live during the conversation and in the transcript afterwards.
Why Flagged Turns Matter
Speech recognition degrades predictably: background noise, overlapping speech, strong accents, and specialist clinical vocabulary all reduce accuracy. Filtering a transcript to the flagged turns is a fast way to find the moments worth re-reading — particularly after consent discussions, medication instructions, and discharge directions.
What the flag does and does not mean. It means the speech engine was unsure it heard the words correctly. It is not an assessment of whether the translation was right — nothing in MediMic scores translation quality.
And an unflagged turn is not a verified turn. Turns the engine cannot score are left unmarked rather than flagged, so a clean transcript is not evidence of accuracy.
Flagging is controlled by Auto-flag unclear speech in App Settings, on by default.
Reviewing Quality in Practice
Flags are a prompt, not a safety net. Alongside them:
- Turn on Bilingual view to see the original beside the translation.
- Re-read the exchanges that carry clinical weight.
- Use tap-to-replay on any turn you are unsure of.
- Confirm understanding with the patient directly — a teach-back during the visit is worth more than any post-hoc transcript review.
Flag for Review
Mark a whole session for QA follow-up with Flag for review. Flagging is a toggle — applying it again clears it.
Flags and filters are review aids stored on the device, not a substitute for clinical documentation. Record clinically significant findings in your EHR, not only in MediMic.
Notes
Add notes attaches private annotations on top of a transcript — context the transcript itself does not carry, such as "interpreter phone line failed, used MediMic" or "patient confirmed understanding of dosing".
Notes are private to your account and are not shown to the patient.
Session Management
| Action | Effect |
|---|---|
| Edit metadata | Rename a session or correct its details |
| Delete session | Permanently removes the transcript and all local data for that session |
Deletion cannot be undone. The app confirms before proceeding. Consider your organization's retention obligations before deleting a record of a clinical encounter — see HIPAA Compliance.
Sharing & Export — Current Status
This is the area where the app shows more than it can currently do. The share sheet lists four destinations; only one is functional today.
| Option | Status |
|---|---|
| Copy link | Works — copies the session's invite link to the clipboard |
| Export as PDF | Not yet available — shows a "Coming Soon" message |
| Attach to patient encounter (EHR) | Not yet available — shows a "Coming Soon" message |
| Secure email to a colleague | Not yet available — shows a "Coming Soon" message |
Re-translate, in the session actions menu, is likewise not yet available.
Important: the copy-link action copies the session invite link — the same link used to bring a patient into the live session. It is not a time-limited, view-only transcript link. Do not treat it as a safe way to share a transcript with a colleague, and do not send it outside your organization.
Until secure export ships, the supported ways to get transcript content out of MediMic are reviewing it on the originating device, or recording the clinically relevant content in your EHR as part of your normal documentation.
If PDF export or EHR attachment is blocking a rollout, tell us at [email protected] so it can be weighted properly.
In the Provider Portal
Sessions in the portal lists every session on your account or organization, with filters for date range, mode, and status. Opening one shows its full record — name, code, start time, duration, mode, and participants — subject to the encryption constraint above.
The portal is the right place for oversight questions: how many sessions ran, in which languages, on which devices. For that, see Usage & Limits.